Prakhonchai Nick
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A new thread as suggested by Ivor.
xxxxxxxx xxx INSURANCE
Many Thai people are coerced into buying a life assurance/.savings package from agents who come knocking at their doors.. They know nothing about insurance and are seduced by the smooth talking well dressed agents. The following relates only to one Insurer, but the selling methods are adopted by all banks/insurance companies.
These agents, once having received the signed documents (and taking fat commissions) then collect premiums monthly from the customers.
This week I have been told of 2 such customers in my village, who despite having paid all the premiums, one for 2 years and one for 1 year, have both been advised bythe Insurers HO, that their policies have been cancelled since not all premiums have been paid. They have also been told there will be no refunds of the premiums that have been paid.
It transpires that the agent either pocketed the premiums, or passed them to someone else, who pocketed the money, resulting in the cancellation of the policies.No doubt the agent considered the Thais as typical country bumpkins who she could fleece with no consequences. I intend for her to get her comeuppance!
I have taken on the cases for the 2 villagers. Insurers have so far shown no interest, but my correspondence with the parent company, has produced a response. Neither Thai was capable of doing anything for themselves, as neither could read nor write Thai. Despite their financial loss, their attitude was the typical "mai phen rai"
Quite clearly the premiums should have been paid through a bank, but of course neither Thai had a bank account, and it was as much as they could do to scrape together the baht to pay the premiums.
I hope to be able to sort matters out for them and am looking for a full refund of all premiums paid, + interest +_ compensation. I shall dangle the threat of legal action against their employee if they do not come up trumps.
xxxxxxxx xxx INSURANCE
Many Thai people are coerced into buying a life assurance/.savings package from agents who come knocking at their doors.. They know nothing about insurance and are seduced by the smooth talking well dressed agents. The following relates only to one Insurer, but the selling methods are adopted by all banks/insurance companies.
These agents, once having received the signed documents (and taking fat commissions) then collect premiums monthly from the customers.
This week I have been told of 2 such customers in my village, who despite having paid all the premiums, one for 2 years and one for 1 year, have both been advised bythe Insurers HO, that their policies have been cancelled since not all premiums have been paid. They have also been told there will be no refunds of the premiums that have been paid.
It transpires that the agent either pocketed the premiums, or passed them to someone else, who pocketed the money, resulting in the cancellation of the policies.No doubt the agent considered the Thais as typical country bumpkins who she could fleece with no consequences. I intend for her to get her comeuppance!
I have taken on the cases for the 2 villagers. Insurers have so far shown no interest, but my correspondence with the parent company, has produced a response. Neither Thai was capable of doing anything for themselves, as neither could read nor write Thai. Despite their financial loss, their attitude was the typical "mai phen rai"
Quite clearly the premiums should have been paid through a bank, but of course neither Thai had a bank account, and it was as much as they could do to scrape together the baht to pay the premiums.
I hope to be able to sort matters out for them and am looking for a full refund of all premiums paid, + interest +_ compensation. I shall dangle the threat of legal action against their employee if they do not come up trumps.
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