gotlost
Kap Chong R Us Member
Its will be 1 year next month we have been on TOT fiber for internet and their iptv. During this time there have been issues but they sort of got worked out, For the past 2 months their system went to shit and the lies and none response out of the Prasat Office was total BS. Yesterday I called TOT help desk number that is in Bangkok I had to do 7 times they final and they finally connected me with an operator that spoke fluent english. She first confirmed our location and then I explained to her the problem she made a correction to the IPTV box from Bangkok. This correction helped tremendously but I noticed there were still issues. Today about 1:30pm a TOT truck and two techs showed up un announced, they were from the office in SURIN, they had proper fiber optic kits and computer. They spent about 30 minutes rewiring the connections inside the house. It was not wired correctly on the original installation. Lesson learned f**k TOT PRASAT. Call TOT @ 02 500 1100 This is the Bangkok help desk.