nomad97
Resident Geek
Some years ago I tried to open an Internet banking account with Bangkok Bank only to be told that I was not eligible for such an account. Following Yorky's recent trials and tribulations with various banking matters, and comments from Nick and Co-Co, I decided it was time to try again. A week ago last Monday, I tried to set up an Internet account with Bangkok Bank's online application process. Once again, I was rejected and informed to contact Bankok Bank. I downloaded and printed off the 6 page application, filled it in and took the completed application to the Bangkok Bank located in Tesco Lotus, Surin. The young lady in the bank was very helpful, took photocopies of my bank book and passport and told me she would send everything to Bangkok Bank in Bangkok for processing. She said she would contact me in a week's time.
Today, I received a call from the young lady to be informed that she was now ready to process my application and set me up with Internet banking. Would I please come along to the bank with my telephone to complete the process. I turned up with my wife as my personal translator, sat down and readied myself for setting up the account. After several aborted attempts and 20 minutes later I left the bank without any progress to set up up my Internet account. I was informed there was still an error on my computer records and that my application would need to be returned (again) to Bangkok so that my records could be adjusted. I was asked to be patient and wait to be contacted by phone as soon as this is done.
What was the error? Rice will like this. Apparently, the error on my forms relates to the original opening of the bank account some 12 or 13 years ago. Some nerd in Bangkok Bank filled in my visa status on the original computer application as 'temporary tourist' and completely omitted the fact that I was in fact on a long stay visa based on retirement. As such they can not give me Internet banking until this error is corrected. I now think this is the same reason my first attempt to open Internet banking failed. So I sit and wait for another telephone call from the young lady in the bank at Tesco Lotus, waiting to be summoned to try again .
Today, I received a call from the young lady to be informed that she was now ready to process my application and set me up with Internet banking. Would I please come along to the bank with my telephone to complete the process. I turned up with my wife as my personal translator, sat down and readied myself for setting up the account. After several aborted attempts and 20 minutes later I left the bank without any progress to set up up my Internet account. I was informed there was still an error on my computer records and that my application would need to be returned (again) to Bangkok so that my records could be adjusted. I was asked to be patient and wait to be contacted by phone as soon as this is done.
What was the error? Rice will like this. Apparently, the error on my forms relates to the original opening of the bank account some 12 or 13 years ago. Some nerd in Bangkok Bank filled in my visa status on the original computer application as 'temporary tourist' and completely omitted the fact that I was in fact on a long stay visa based on retirement. As such they can not give me Internet banking until this error is corrected. I now think this is the same reason my first attempt to open Internet banking failed. So I sit and wait for another telephone call from the young lady in the bank at Tesco Lotus, waiting to be summoned to try again .
